Privacy Policy

Last Modified: January 1st, 2021

Introduction

National Underground Group (“National Underground” or “We”) respects your privacy. We are committed to protecting it through our compliance with the practices described in this notice, including our practices for collecting, using, maintaining, protecting, and disclosing the personal data we may collect from you or that you may provide interact with us.  We try to respect your privacy by limiting the use of data collection technology on our website, but like most business we do collect and process personal information about individuals for our business purposes.

Please read this notice carefully to understand our policies and practices for processing and storing your personal data. By engaging with our Services, you accept and consent to the practices described in this notice. This notice may change from time to time (see Changes to Our Privacy Notice). Your continued engagement with our Website after any such revisions indicates that you accept and consent to them, so please check the notice periodically for updates.

Like most businesses, the personal information National Underground collects about an individual depends on that individual’s relationship with our company.  For example, we collect more personal information about our employees than we do about visitors to our Website.  This Privacy Notice describes the information collection practices associated with our Website’s users and our business offerings.  Privacy notices for employees, agents, contactors, and other personnel are not included in this notice.

The National Underground Group Website

Our website at <nationalu.com> (“Website”) is intended to provide users with information about our brands, the services and technologies we offer, and our customer base.  When you visit our Website, we may collect and log information associated use of our site, including IP addresses, device types, browser types, and similar information. This information is used to help serve our Website to you, analyze how the Website is used, and ensure the safety and security of the Website and its users. Indirect identifiers like IP addresses or unique IDs are not associated with real world identities.

Our Website also links to the websites of Our Brands.  Our Brands’ websites are located at separate URL’s and the data collection and use practices for our Brands are not included in this privacy notice.  Please visit each Brand’s privacy notice to learn about the data collection and use practices for that brand. 

The Personal Information We May Collect From You

When you visit our Website, we collect personal information from you when you decide to provide it to us.  Our website allows you to enter in personal information via a web form for contact purposes. In addition, users are able to call us to communicate in person. The types of personal information that you provide and we collect may include:

  • Full name;
  • Email address;
  • Telephone number;
  • Company affiliation;
  • Any messages you write (which we may associate with your other personal information);
  • Information about your interest in our company or Our Brands; and
  • Any other information you may voluntarily provide to us. For example, if you email us, we will maintain your email address and other personal information contained in emails to us.

Information about use of our Website

  • We collect information from the device and application you use to access our Website. Device data mainly means your IP address, operating system version, device type, device ID/MAC address, system and performance information, and browser type.

Information from others 

We may also share (collect and receive) information about users of our Website from our Brands. For example, if you express interest in a particular brand, we may note that and share your interest with the Brand.  We may also receive information from our Brands in order to fulfill our business purposes, maintain client satisfaction, and otherwise fulfill our legitimate business interest.

How We Collect Information About You

We use different methods to collect data from and about you including through:

  • Direct interactions. You may give us information about you by filling in forms or by corresponding with us by phone, e-mail or otherwise.
  • Server logs. As you interact with our Website, we may automatically collect technical data about your equipment and how you interact with the Website. We collect this information via server logs.
  • Third parties or publicly available sources. We may receive information about you from third parties including, for example, business partners, our Brands, our various service providers, and business partners.

How We Use the Information We Collect

We may use the personal information collected through our Website to:

  • Operate and improve our Website
  • Respond to your comments, questions, and requests;
  • Monitor and evaluate usage and activities in connection with our Website;
  • Secure our systems and prevent fraud;
  • Prevent, detect, and investigate potentially prohibited or illegal activities and to enforce our terms and policies;

We reserve the right at all times to review your content and information to help resolve problems with our Website, or to ensure that you remain in compliance with our Terms of Service and other policies.

Information we may share: 

We may share non-personal data without restriction. We may share your personal information with third parties as follows:

  • Service Providers: We use other companies, agents, or contractors to perform services on our behalf or to assist us with the provision of the Website to you.  For example, we engage service providers to provide communications, security, infrastructure and IT services including cloud storage providers and email service providers. While providing such services, these service providers may have access to your personal information.  These service providers have agreed to maintain the confidentiality, security, and integrity of the personal information that they obtain from us and we do not authorize them to use or disclose your personal information except in connection with providing their services.
  • Protection of National Underground and others: National Underground and its service providers may disclose and otherwise use your personal information where we or they reasonably believe such disclosure is needed to (i) satisfy and applicable law, regulation, legal process, or governmental request; (ii) enforce applicable terms of use, including investigation of potential violations; (iii) detect, prevent, or otherwise address illegal or suspected illegal activity, security, or technical issues; or (d) protect against harm to the rights, property, safety of National Underground, our users, or the public, as required or permitted by law.
  • Business transfers: In connection with any reorganization, restructuring, merger, or sale, or other transfer of assets, we will transfer information, including personal information, provided that the receiving party agrees to respect your privacy in a manner that is consistent with our Privacy Policy.
  • Our Brands: We may share some personal information with our Brands when you ask us to do so or it is necessary to facilitate a business opportunity or interest.
  • With Your Consent: We may share your personal information when we have your consent, which you may give via opt-in mechanisms, consenting to our Terms of Service, or in other conspicuous ways.

Job Applicants

When you click on our “Careers” page, you will be redirected to a website operated by ADP.  We contract with ADP to help facilitate are employee application process. You can learn more about how ADP collects and processes personal information by viewing its privacy policy.  ADP will send us information about applicants who apply for positions using the ADP website. We will collect and process that information in order to evaluate applicants and communicate with them, as necessary. You can learn more about our employment application policies and practices on the ADP site.

Children’s Online Privacy

We do not direct our Website to minors and we do not knowingly collect personal data from children under the age of 16 or as defined by local legal requirements. If we learn we have mistakenly or unintentionally collected or received personal data from a child without appropriate consent, we will delete it. If you believe we mistakenly or unintentionally collected any information from or about a child, please contact us at www.nationalu.com/contact-us

Changes to Our Privacy Notice

We will post any changes we may make to our privacy notice on this page and indicate on the Website home page that we updated this privacy notice.  If the changes materially alter how we use or treat your personal data we will notify you by email to the primary email address specified in your account and/or through a notice on the National Underground home page. Please check back frequently to see any updates or changes to our privacy notice.

Contact Information

Please address questions, comments, and requests regarding this privacy notice and our privacy practices to www.nationalu.com/contact-us 

Email: info@nationalu.com

Postal Address: 47 Discovery, Suite 250, Irvine, CA 92618

Phone: 949-380-4161

 

Privacy Notice for California Residents

Effective Date: January 1st, 2021

Last Reviewed on: January 1st, 2021

This Privacy Notice for California Residents (“CA Privacy Notice”) supplements the information contained in the National Underground’s general privacy policy and applies solely to all visitors, users, and others who reside in the State of California (“consumers” or “you”).  We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this notice.

Applicability

This CA Privacy Notice applies solely to all visitors, users, and others who reside in the State of California.  However, it does not apply to the following:

  • Personal information collected about a natural person in the course of that person acting as a job applicant to, an employee of, owner of, director of, officer of, medical staff member of, or contractor of National Underground (“Employment Relationship), to the extent that the personal information is collected and use within the Employment Relationship.
  • Personal information reflecting a written or verbal communication or transaction between the business and a consumer, where the consumer is a natural person who is acting as an employee, owner, director, officer, or contractor of a company, partnership, sole proprietorship, non-profit, or government agency and whose communications or transactions with the business occur solely within the context of the business conducting due diligence regarding, or providing or receiving a product or service to or from such company, partnership, sole proprietorship, nonprofit or government agency.

Information We Collect

National Underground collects information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information“).  Personal information does not include publicly available information, information that is deidentified or aggregate consumer information, or information excluded from the CCPA’s scope.

National Underground has collected the following categories of personal information from its consumers within the last twelve (12) months:

 

Category

Examples

Collected

A. Identifiers.

A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.

Yes

B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).

A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.

Some personal information included in this category may overlap with other categories.

Yes

C. Protected classification characteristics under California or federal law.

Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).

 

No

D. Commercial information.

Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

Yes

E. Biometric information.

Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.

No

F. Internet or other similar network activity.

Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.

Yes

G. Geolocation data.

Physical location or movements.

No

H. Sensory data.

Audio, electronic, visual, thermal, olfactory, or similar information.

No

I. Professional or employment-related information.

Current or past job history or performance evaluations.

No

J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).

Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.

No

K. Inferences drawn from other personal information.

Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

No

 

In addition may use or disclose the personal information we collect for one or more of the following business purposes:

  • To fulfill or meet the reason you provided the information, or at your direction.
  • To provide, support, personalize, and develop our Website, products, and services.
  • To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
  • To help maintain the safety, security, and integrity of our Website, products and services, databases and other technology assets, and business.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • As described to you when collecting your personal information or as otherwise set forth in the CCPA.
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of National Underground’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by National Underground about our consumers is among the assets transferred.

Sharing Personal Information

We may share your personal information by disclosing it to a third party for a business purpose. We only make these business purpose disclosures under written contracts that describe the purposes, require the recipient to keep the personal information confidential, and prohibit using the disclosed information for any purpose except performing the contract. In the preceding twelve (12) months, we have disclosed personal information for a business purpose to the categories of third parties indicated in the chart below.

We do not sell personal information.

 

Personal Information Category

Category of Third-Party Recipients

Business Purpose Disclosures

Sales

A: Identifiers.

Internet Service Providers; Operating Systems; Our Brands; Business Operations Service Provers.

None.

B: California Customer Records personal information categories.

Payment Processors, Business Operations Service Providers.

None

C: Protected classification characteristics under California or federal law.

None

None

D: Commercial information.

Internet Service Providers; Operating Systems; Affiliates; Business Operations Service Provers.

None

E: Biometric information.

None

None

F: Internet or other similar network activity.

Internet Service Providers; Operating Systems; Our Brands; Business Operations Service Provers.

None

G: Geolocation data.

None

None

H: Sensory data.

None

None

I: Professional or employment-related information.

None

None

J: Non-public education information.

None

None

K: Inferences drawn from other personal information.

Our Brands

None

 

Your Rights and Choices

The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

  • Access Rights: You have the right to request that National Underground disclose what personal information about you it collects, uses, discloses, and sell.
  • Deletion Request Rights: You have the right to request that National Underground delete any of your personal information that we collected from you and retained, subject to certain exceptions.

To exercise the access and deletion rights described above, please submit a verifiable consumer request to us by either:

  • Calling us at 949-380-4161
  • Emailing us at: info@nationalu.com

Only you, or a person that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.  Upon submitting a requests, we will attempt to verify your identity by matching the identifying information provided by you (or your authorized representative) to the personal information already maintained by us.  The type of information you must provide depends on the type of request you make. Alternatively, we may use a third party verification service to verify your identity.  You may only make a verifiable consumer request for access or data portability twice within a 12-month period. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

  • The Right Against Discrimination: You have the right not to receive discriminatory treatment by National Underground for the exercise of the privacy rights conferred by the CCPA.

Authorized Agents

If you are using an authorized agent to submit a request to know or request to delete, you must provide the authorized agent written permission to do so.  Written permission must be submitted to National Underground as part of the verification process and the agent must also verify their own identity with us using the verification methods described above. We may deny requests from an agent that does not submit proof that they have been authorized by the consumer to act on their behalf.

Other California Privacy Rights

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. National Underground does not share any California consumer personal data with third parties for direct marketing purposes.

Changes to Our Privacy Notice

National Underground reserves the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will post the updated notice on the Website and update the notice’s effective date.

Contact Information

If you have any questions or comments about this notice, the ways in which National Underground, LLC collects and uses your information described, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:

Contact Us: www.nationalu.com/contact-us

Email: info@nationalu.com

Postal Address: 47 Discovery, Suite 250, Irvine, CA 92618

Phone: 949-380-4161